Refund Policy
Last updated: 25 August 2026
Free features never require payment. This policy covers Pro and Business plans, which are currently arranged manually and confirmed by email before any charge.
7-day refund window
Eligible refund requests may be submitted within 7 calendar days of the original purchase. If you are unhappy with a paid plan, email support@barcodeqrhub.com within that window and we will refund it in full, no questions asked. Refunds are returned to the original payment method and typically settle within 5–10 business days.
Cancellations
Cancelling and requesting a refund are separate things. You can cancel at any time: your plan stays active until the end of the period you already paid for, and we do not charge again. Cancelling does not delete your data — saved codes and dynamic links revert to Free-tier limits, and codes beyond those limits become read-only rather than being deleted. A cancellation on its own does not trigger a refund; use the 7-day window above for that.
Renewals beyond 7 days
Charges outside the 7-day window are generally non-refundable, but we will consider pro-rata refunds for unused time where a significant service failure occurred. Ask us — we would rather resolve it than argue.
Statutory rights
Nothing in this policy limits consumer rights you have under mandatory applicable law, including EU/UK distance-selling rights. See also the Terms of Service.
Questions about this document? Email support@barcodeqrhub.com.